FAQ: Frequently Asked Questions
How do I navigate this site? How to make purchases? Payment Options? Shipping? Sizing?
Your questions are answered here.
Your questions are answered here.
Payment Options
All purchasing customers are required to fill out the Check Out Form.
Q: What forms of payment do you accept?
We accept Paypal, concealed cash, check, or money order.
If you pay through pay pal, you can use these accepted credit cards : Visa, Mastercard, AMEX, Discover.
If you are paying with concealed cash, make sure to conceal it well with paper and a security envelope or send money through a prepaid envelope at the post office (also known as a money order).
**We are not liable if your money is lost due to postal errors. Please note that we have stated this on our website, and use with risk.
We accept Paypal, concealed cash, check, or money order.
If you pay through pay pal, you can use these accepted credit cards : Visa, Mastercard, AMEX, Discover.
If you are paying with concealed cash, make sure to conceal it well with paper and a security envelope or send money through a prepaid envelope at the post office (also known as a money order).
**We are not liable if your money is lost due to postal errors. Please note that we have stated this on our website, and use with risk.
Q: How do I buy something?
If you are paying with credit card:
Simply click ADD TO CART the items that you would like to purchase. Then sign into your Paypal account and proceed to check out. Shipping will be calculated into your order. Click submit. Then go to the payment form page and fill out the form. We require all customers to fill out the form.
If you are paying with check/concealed cash/ money order:
Please go to the Payment Form page and fill out the form to make a purchase. We will calculate the shipping cost into your order after you have submitted your Order Form. Please know that paying with Paypal (credit card) is more convenient and safer than paying with check/concealed cash/money order.
Q: How much is shipping?
U.S Residents: $5
International Residents: $6
** For each additional item we add $1
If you are paying with credit card:
Simply click ADD TO CART the items that you would like to purchase. Then sign into your Paypal account and proceed to check out. Shipping will be calculated into your order. Click submit. Then go to the payment form page and fill out the form. We require all customers to fill out the form.
If you are paying with check/concealed cash/ money order:
Please go to the Payment Form page and fill out the form to make a purchase. We will calculate the shipping cost into your order after you have submitted your Order Form. Please know that paying with Paypal (credit card) is more convenient and safer than paying with check/concealed cash/money order.
Q: How much is shipping?
U.S Residents: $5
International Residents: $6
** For each additional item we add $1
We ship within the US, Canada, and internationally.
** Please note that international customers will have to pay a higher fee for shipping.
If you have more questions about shipping, do not hesitate to contact us through our email.
** Please note that international customers will have to pay a higher fee for shipping.
If you have more questions about shipping, do not hesitate to contact us through our email.
For all packages, it will take about 2-3 days to process your order after we received your payment.
If you would like a Delivery Confirmation/ Tracking Number on your shipment please go to the Check Out Formpage and add it to your cart and also state that you want it in your order form.
- Delivery Confirmation Tracking Number costs $0.80 per order.
We will not provide a tracking number unless you request it and pay the extra $0.80 fee.
If you would like a Delivery Confirmation/ Tracking Number on your shipment please go to the Check Out Formpage and add it to your cart and also state that you want it in your order form.
- Delivery Confirmation Tracking Number costs $0.80 per order.
We will not provide a tracking number unless you request it and pay the extra $0.80 fee.
* We do ship internationally but additional fees will apply to international orders outside of the United States
Shipping Internationally: We will calculate the price based on your location (Zip Code).
After we have shipped your package along with your receipt as proof of payment, we are not liable if your package is lost due to errors made by the post office or USPS.
Shipping Internationally: We will calculate the price based on your location (Zip Code).
After we have shipped your package along with your receipt as proof of payment, we are not liable if your package is lost due to errors made by the post office or USPS.
Returns/Exchanges
All sales are final, we do not accept any returns or exchanges.
Sizing
Q: What do the measurements mean and how do I measure my size for the formal dresses?
A: To figure out your size for the tops/gowns consider using these tips:
- Consider wearing undergarments when taking your measurements.
- A dress can always be altered down and not up.
Bust - measure around the fullest part of your chest.
Waist - measure around your natural waistline and keep tape loose.
Hips - measure around the fullest part of the top of your hips.
If you are still unsure of your dress size please email us your measurements so we could assist you in determining if the gown will fit you.
A: To figure out your size for the tops/gowns consider using these tips:
- Consider wearing undergarments when taking your measurements.
- A dress can always be altered down and not up.
Bust - measure around the fullest part of your chest.
Waist - measure around your natural waistline and keep tape loose.
Hips - measure around the fullest part of the top of your hips.
If you are still unsure of your dress size please email us your measurements so we could assist you in determining if the gown will fit you.
Model Sizes:
Our models are generally a size small - medium. Waist Line: 28 inches. Height: 5'3" to 5'5".
Our models are generally a size small - medium. Waist Line: 28 inches. Height: 5'3" to 5'5".
Other Questions
Q: When will an item be restocked?
A: We label the item with the quantity available, if it is sold out, it is most likely not going to be restocked. We operate by a first come first serve basis.
A: We label the item with the quantity available, if it is sold out, it is most likely not going to be restocked. We operate by a first come first serve basis.
Q: Can i see a bigger version of the photo icon of the clothes?
A: Yes you can! Just click the photo and it will enlarge.
A: Yes you can! Just click the photo and it will enlarge.
Q: Can you put something on hold for me?
A: Yes, but we will only hold it for 24 hours. If you put something on hold, please be confident that you will purchase the item(s). Please email us with your name and the name of the item you would like for us to put on hold. Remember Paypal users will always get first choice!
A: Yes, but we will only hold it for 24 hours. If you put something on hold, please be confident that you will purchase the item(s). Please email us with your name and the name of the item you would like for us to put on hold. Remember Paypal users will always get first choice!
Q: I have more questions, what is your email/contact?
A: Go to the Contact Us tab and ask your question there or email us at [email protected]
A: Go to the Contact Us tab and ask your question there or email us at [email protected]